'How to' guides

COMPANY011 - How to add individuals to your list of beneficiaries
Individuals are automatically added to your personal beneficiary table/report when you pay them or if they register via your branded signup. If they are not...
Tue, 4 Aug, 2020 at 6:31 PM
COMPANY012 - How to understand your payment submission status
If you have submitted a payment or results file and want to know the status you can login and check. See below.  We also send you an alert via email when t...
Tue, 4 Aug, 2020 at 6:32 PM
COMPANY013 - How to add beneficiary companies (partner, supplier or customer) to your account
If you are and individual registering to XTRM via a 3rd party company signup page and your employer is not listed, then please ask the 3rd party (the payin...
Tue, 25 Aug, 2020 at 6:43 PM
COMPANY014 - How to add additional sub-accounts and admins to your company org. account
How to add additional regional sub-accounts and admins to your company org. account. If you want to give one or more local or regional employees login ...
Fri, 11 Dec, 2020 at 10:39 AM
COMPANY015 - How to change your password
If you need to change your login information, login and click on 'Account' link. Then click on 'Change Login'. See screen shots below....
Tue, 4 Aug, 2020 at 6:32 PM
COMPANY016 - Understanding different digital wallet types
XTRM has the concept of different types of digital wallet. Standard (Most Common) Standard digital wallets are typical money tracking and balance wa...
Tue, 4 Aug, 2020 at 6:33 PM
COMPANY017 - How to create additional currency wallets
As a paying or beneficiary company you can create as many wallets as your need in over 35 supported currencies. Once created you can move funds between wall...
Wed, 2 Dec, 2020 at 6:48 PM
COMPANY018 - Account review overview
You have created a company account at XTRM and are waiting for it to be approved. or You have updated your advanced company profile to include exten...
Tue, 4 Aug, 2020 at 6:34 PM
COMPANY019 - How to submit mass payments files
If you want to send a mass payment file for processing, please follow these steps. (This includes promoters submitting results) 1. Login to your XTRM co...
Thu, 20 Aug, 2020 at 9:22 AM
COMPANY020 - Duplicate accounts
IMORTANT: Companies using XTRM typically have one account worldwide and control regional access using regional currency wallets and role and feature based a...
Fri, 26 Feb, 2021 at 11:29 AM