General Help Center

If you have submitted a payment or results file and want to know the status, you can log in and check. See below. We also send you an alert via email when ...

How to add beneficiary companies when they don't already exist in XTRM.   In order to pay companies, customers, or partners and for their company t...

If you need to grant login access to local or regional employees, whether for assistance or to manage distinct parts of your company, please refer to these...

If you need to change your login credentials, e.g.,password or email address,  log into your account and click the ellipsis (three dots) in the top far rig...

Our digital wallets provide visibility of all your inbound and outbound money flows making it easier for you to manage your transactions. XTRM remitters and...

You have created a company account at XTRM and are waiting for it to be approved. or You have updated your advanced company profile to include exten...

If you are an individual registering to XTRM via a 3rd party company or branded signup page and your employer is not listed, please ask the 3rd party (...

IMPORTANT: Companies using XTRM typically have one org account worldwide. And, within that account you can set up separate geographical entities for regiona...

Companies are onboarded in several ways. Self-serve registration at www.xtrm.com Automatically on first payment (via API, user interface, or mass pay bat...

System emails sent by the XTRM system notify users or companies about various completed tasks. These emails typically include links and references to xtrm.c...