General Help Center

Individuals are automatically added to your personal beneficiary table/report when you pay them or if they register via your branded signup. If they are not...

If you have submitted a payment or results file and want to know the status you can login and check. See below.  We also send you an alert via email when t...

If you are and individual registering to XTRM via a 3rd party company signup page and your employer is not listed, then please ask the 3rd party (the payin...

How to add additional regional sub-accounts and admins to your company org. account. If you want to give one or more local or regional employees login ...

If you need to change your login information, login and click on 'Account' link. Then click on 'Change Login'. See screen shots below....

XTRM has the concept of different types of digital wallet. Standard (Most Common) Standard digital wallets are typical money tracking and balance wa...

As a paying or beneficiary company you can create as many wallets as your need in over 35 supported currencies. Once created you can move funds between wall...

You have created a company account at XTRM and are waiting for it to be approved. or You have updated your advanced company profile to include exten...

If you want to send a mass payment file for processing, please follow these steps. (This includes promoters submitting results) 1. Login to your XTRM co...

IMORTANT: Companies using XTRM typically have one account worldwide and control regional access using regional currency wallets and role and feature based a...