"How to" Guides
If you have submitted a payment or results file and want to know the status, you can log in and check. See below. We also send you an alert via email when ...
Mon, 18 Dec, 2023 at 10:02 PM
If you are an individual registering to XTRM via a 3rd party company or branded signup page and your employer is not listed, then please ask the 3rd party ...
Mon, 18 Dec, 2023 at 10:11 PM
If you need to grant login access to local or regional employees, whether for assistance or to manage distinct parts of your company, please refer to these...
Wed, 22 Nov, 2023 at 12:10 PM
If you need to change your login information, log into your and click the "Settings" icon on the top right corner. Then click on "Log in.&...
Mon, 18 Dec, 2023 at 10:13 PM
Our digital wallets provide visibility of all your inbound and outbound money flows making it easier for you to manage your transactions. XTRM remitters and...
Wed, 3 Jan, 2024 at 2:00 PM
You have created a company account at XTRM and are waiting for it to be approved. or You have updated your advanced company profile to include exten...
Tue, 16 May, 2023 at 9:41 PM
If you are an individual registering to XTRM via a 3rd party company or branded signup page and your employer is not listed, please ask the 3rd party (...
Wed, 3 Jan, 2024 at 9:31 PM
IMPORTANT: Companies using XTRM typically have one org account worldwide. And, within that account you can set up separate geographical entities for regiona...
Fri, 20 Oct, 2023 at 10:15 AM
Companies are onboarded in several ways. Self-serve registration at www.xtrm.com Automatically on first payment (via API, user interface, or mass pay bat...
Wed, 3 Jan, 2024 at 9:33 PM
System emails are those sent out by the XTRM system to alert users or companies of various completed tasks. The default design for these emails includes lin...
Wed, 3 Jan, 2024 at 9:37 PM