"How to" Guides

COMPANY023 - What is Fund, Send, and Transfer?
Type Description Method Funded Money paid into your wallet from a Financial Institution (Outside source) Bank Low-Value Credits  (ACH or Eq...
Tue, 16 May, 2023 at 9:48 PM
COMPANY024 - How to add companies to your branded page
If you have a custom branded registration page at <<yourcompanyname>>@xtrm.com and you want to add companies to the employee list when your indi...
Fri, 12 Jan, 2024 at 9:29 AM
COMPANY025 - Video Guides
Company Registration - https://youtu.be/tgw-hYsDT3c Account Completion - https://youtu.be/Xu5Stmx8Na0 Admin Creation - https://youtu.be/OPEm2tUkmNw ...
Tue, 16 May, 2023 at 9:48 PM
COMPANY026 - How to fund your customers or partners wallets
To fund your customers' or partners' wallets: You need to be a manager account (Red Star) You need to be connected to your customer or partner...
Fri, 12 Jan, 2024 at 9:23 AM
COMPANY027 - How to upload and set your company logo
You can change the default XTRM logo to your company logo in the top right once logged in. This logo will be used in all system emails sent out from the sys...
Wed, 3 Jan, 2024 at 9:49 PM
COMPANY028 - How to find your organization (SPN) and wallet ID numbers
XTRM Organization ID or company account numbers start with SPN. Note, Individual or personal account numbers begin with PAT. 1. Log in to xtrm.com 2. G...
Wed, 3 Jan, 2024 at 9:52 PM
COMPANY029 - How to restrict access to the master admin role
Sometimes you might decide to limit what your master admin can do. To do this, please contact our support team at support@xtrm.com and let us know what rest...
Mon, 6 Nov, 2023 at 6:52 AM
COMPANY030 - How to validate mass pay files.
Mass pay file validation  NEW 5/23 While uploading mass payment files, you can validate the file's content to make processing more seamless and accu...
Mon, 14 Aug, 2023 at 7:37 AM
COMPANY031 - Change master admin role self-serve
Master admins can change the master admin role to another self-serve within a company account.  Please review this document before choosing the new master ...
Mon, 4 Dec, 2023 at 10:11 AM