My bank link says 'pending'


Adding your bank to your profile is typically an instant process. Sometimes when linking you may get a response where the bank linking status is 'Pending'.


Do not worry! 


This typically means we need to confirm your bank before completing the link. This happens sometimes with both US and exotic currency banks that require us to do some additional small checks or your bank is one that needs verification. This will typically resolve itself from a few hours to 24 hours at most. Just be patient and wait until the bank show up as successfully linked and you will be able to transfer. If for some reason we need additional information from you we will let you know via email.