Bank Information
I transferred my funds using bank transfer but they have been returned. Why is that? The most common reason is you incorrectly entered your bank details...
Thu, 8 Oct, 2020 at 5:31 PM
When linking banks for yourself or your connected customers, the most common error is entering the wrong bank code. Bank codes have different names depe...
Thu, 24 Dec, 2020 at 10:54 AM
How long will my bank transfer take? Standard Transfer Rapid Transfer (Coming soon) USA 2 to 7 days (Not including weekends and holidays) ...
Thu, 21 Jan, 2021 at 9:41 AM
Requirements for all currencies 1) Beneficiary Bank Full Name and Address or SWIFT Code (preferred) *Note: If Branch Location is included, it will expedit...
Mon, 6 Jul, 2020 at 11:38 AM
My bank link says 'Pending' Adding your bank to your profile is typically an instant process. Sometimes when linking you may get a response wh...
Mon, 30 Nov, 2020 at 1:09 PM
LV (Low Value) takes from 2 to 5 business days, not including weekends (bank do not operate at weekends) HV (High Value) takes 1-3 business days for dom...
Mon, 10 Aug, 2020 at 1:53 PM
# Currency Code Country Currency name LV v HV Method 1 AED United Arab Emirates Dirham LV LV 2 AUD Australia Dollar LV ACH 3 CAD Canada ...
Mon, 7 Dec, 2020 at 10:55 AM
If your bank link for ACH debit fails, it is usually due to the connection to you bank having been changed. Examples of things that might cause this. 1...
Mon, 30 Nov, 2020 at 4:12 PM
In rare instances a previous transfer may not have completed. Whilst we are completing that transfer you cannot do any more transfers. We apologize for the ...
Wed, 9 Dec, 2020 at 10:59 AM
Your bank has been deleted. Do not worry, simply delete and re-link your bank. We know this is frustrating but it happens for one of the following reasons: ...
Wed, 9 Dec, 2020 at 10:55 AM