Bank Information

BANK001 - Why was my ACH or WIRE returned.
I transferred my funds using ACH or Wire but they have been returned. Why is that? The most common reason is you incorrectly entered your bank details. ...
Mon, 6 Jul, 2020 at 11:36 AM
BANK002 - Selecting the Correct Bank Code
When linking banks for yourself or your connected customers, the most common error is entering the wrong bank code. Bank codes have different names depe...
Mon, 6 Jul, 2020 at 11:37 AM
BANK003 - Bank Transfer Timing.
Understanding Bank Transfer Timing. When transferring money to a bank, XTRM chooses the lowest cost and fastest route for you. Some countries have lower...
Tue, 11 Aug, 2020 at 9:01 AM
BANK004 Bank Formatting Guide
Requirements for all currencies 1) Beneficiary Bank Full Name and Address or SWIFT Code (preferred) *Note: If Branch Location is included, it will expedit...
Mon, 6 Jul, 2020 at 11:38 AM
BANK005 - Pending Bank Linking
My bank link says 'Pending' Adding your bank to your profile is typically an instant process. Sometimes when linking you may get a response wh...
Mon, 6 Jul, 2020 at 11:38 AM
BANK006 - HV (High Value or Wire) v LV (Low Value or ACH/SEPA etc)
LV (Low Value) takes from 2 to 5 business days, not including weekends (bank do not operate at weekends) HV (High Value) takes 1-3 business days for dom...
Mon, 10 Aug, 2020 at 1:53 PM