Bank Information
I transferred my funds using bank transfer but they have been returned. Why is that? The most common reason is you incorrectly entered your bank details...
Wed, 8 Sep, 2021 at 12:53 PM
When linking banks for yourself or your connected customers, the most common error is entering the wrong bank code. Bank codes have different names depe...
Wed, 8 Sep, 2021 at 12:54 PM
How long will my bank transfer take? USA Foreign Account Type Standard Transfer 1 to 5 days (Not including weekend...
Mon, 9 Aug, 2021 at 6:29 PM
Requirements for all currencies 1) Beneficiary bank full name and address or SWIFT code (preferred) *Note: If branch location is included, it will expedit...
Wed, 8 Sep, 2021 at 12:58 PM
My bank link says 'Pending' Adding your bank to your profile is typically an instant process. Sometimes when linking you may get a response wh...
Tue, 26 Jan, 2021 at 8:15 AM
LV (Low Value) takes from 2 to 5 business days, not including weekends (bank do not operate at weekends) HV (High Value) takes 1-3 business days for dom...
Wed, 8 Sep, 2021 at 1:03 PM
Bank transfer means transferring from your company or personal wallet to a bank. The following countries are considered low value - i.e the fee for transfer...
Wed, 8 Sep, 2021 at 1:08 PM
If your bank link for ACH debit fails, it is usually due to the connection to you bank having been changed. Examples of things that might cause this. 1...
Wed, 1 Sep, 2021 at 11:13 AM
In rare instances a previous transfer may not have completed. Whilst we are completing that transfer you cannot do any more transfers. We apologize for the ...
Mon, 8 Feb, 2021 at 9:52 PM
Your bank has been deleted. Do not worry, simply re-link your bank. We know this is frustrating but it happens for one of the following reasons: The ba...
Wed, 8 Sep, 2021 at 1:18 PM