FUND003 — Fund Wallets Using Bank Debits

Modified on Thu, 30 Jul at 2:44 PM

Bank Debit (ACH Pull) allows Xtrm to request and pull funds directly from your linked business bank account into your digital wallet. Unlike traditional bank transfers where you initiate a wire or ACH credit from your bank portal, Bank Debit initiates the collection directly within Xtrm.

Prerequisite: Your company must be approved for Xtrm Advanced Services to enable Bank Debit.

Supported Currencies: USD • CAD • GBP • EUR • AUD

Want to see how this works in real-time? Use the interactive demo below to click through the steps before reading the full guide.

Step 1: Link Your Bank Account

Choose one of two verification methods to link your corporate account:

Method Best For Verification Process Approval Time

Option A: Plaid US Bank Accounts (USD) Securely log into your online banking credentials via Plaid. ~24 Hours (Account status shows "Pending" initially)

Method	Best For	Verification Process	Approval Time
Option A: Plaid	US Bank Accounts (`USD`)	Securely log into your online banking credentials via Plaid.	~24 Hours (Account status shows "Pending" initially)
Option B: Micro Deposit	Non-US Accounts or Non-Plaid Banks	USD: Verified via 2 small micro-deposits. CAD, GBP, EUR, AUD: Verified via DocuSign authorization agreement.	1–3 Days (Micro-deposits) 2–5 Days (DocuSign)

Option B: Micro Deposit

Non-US Accounts or Non-Plaid Banks

USD: Verified via 2 small micro-deposits.

CAD, GBP, EUR, AUD: Verified via DocuSign authorization agreement.

1–3 Days (Micro-deposits)

2–5 Days (DocuSign)

Option A: Plaid

Log in to your Xtrm Company Account.
Go to Fund > Bank Debit in the left sidebar.
Select your target wallet and click Link New Bank for Bank Debit.
Follow the Plaid prompts to authenticate your banking credentials.
Once returned to Xtrm, your account will show as Pending while final compliance approval completes (typically within 24 hours).

Option B: Manual Bank Linking (Microdeposit Verification)

If Plaid is unavailable for your bank or your preferred currency is not supported, you can link your bank account manually using the Microdeposit Verification method.

USD Bank Accounts

Select the Use Microdeposit Method option.
Two small microdeposits will be sent to your bank account within 1–3 business days.
Once the deposits have been received, return to the Xtrm platform and enter the deposit amounts to verify and complete the bank linking process.

CAD, GBP, EUR, and AUD Bank Accounts

Select the Microdeposit Method option.
Complete and submit the required DocuSign agreement.
Once submitted, the request will be reviewed and is typically approved within 2–5 business days.
After approval, your bank account will be available for use within your XTRM account.

Step 2: Initiate a Wallet Funding Request

Once your bank account status changes from Pending to Approved:

1. Navigate to Bank Debit:

2. Select Account and Wallet:

Choose your approved bank account from the dropdown list and select the target currency wallet you wish to fund.

3. Submit Funding Amount:

Enter the funding amount, review any applicable terms, and click Submit Request.

Funding Status and Completion

Once your funding request has been submitted, a Pending Inbound Transaction will be created. Funds typically arrive within 2–5 business days.

After the funds have been received:

The transaction status will update from Pending to Completed.
The funds will be credited to your XTRM Wallet.
A confirmation email will be sent to the email address associated with your Xtrm account.

Processing & Timeline

Transaction Status: A Pending Inbound Transaction is created in your wallet immediately upon submission.

Clearing Time: Funds clear and settle in 2–5 business days.

Completion: Once settled, the transaction updates to Completed, funds appear in your wallet balance, and a confirmation email is dispatched to your account administrators.

Need to send unlisted currencies?

If your currency isn't supported for Bank Debit (USD, CAD, GBP, EUR, AUD), use Wire or ACH Credit instead (see FUND001 / FUND002).