XTRM "Advanced Services" is designed for remitters, companies that want to make domestic or global payments. It is not required to receive payments. Companies must be approved for "Advanced Services" to fund their wallets to send payments and pay bills.
Keeping with the changing landscape in regulatory mandates and to further ensure your continued financial protection, we have an advanced profile procedure that ensures you are compliant with respect to anti-money laundering, anti-terrorism financing, foreign asset control, trade, and economic sanction laws and/or regulations. The data received from this completed advanced profile online form will be used to perform required diligence checks against the United States Office of Assets Control's databases, which aggregates data from multi-national governmental bodies.
Once complete, we will review the data and notify you via email when approved. We may ask you for additional information from time to time. Once approved, you are approved to access "Advanced Services."
An "Advanced Services" approved company has a gold star next to its name when viewing beneficiaries or connected screens.
For you (remitter) or your connected customers (aggregator/managing company) to use XTRM "Advanced Services," please complete and submit the application. The link can be found on the Home page or from the Profile Page.
IMPORTANT: Please make sure the identity profile is 100% complete. Otherwise, you won't be able to access the application.
To get the identity profile 100% complete, please complete the "Identity" section.
This comprises 4 sections:
1. Organization Details
2. Upload the following three documents
i. One document to identify you - a valid driver's license or passport.
ii. One document to identify your company - typically a company tax document.
iii. One document to identify the physical address of your business - typically a utility bill or similar.
3. Link bank account
4. Master Admin Contact Information
Once your identity profile is 100% complete, you can submit your "Advanced Services" application as the final step for access to the services. Once completed and submitted, it is sent to our compliance for approval. Approval typically takes a few days for domestic and 1 to 2 weeks for international payments.
Advanced Services include:
1. Making payments anywhere in the world (i.e., you or your connected customer is a "Remitter")
2. Using the XTRM API as an XTRM Developer
3. Funding you or your customers' wallets via any methods such as Invoice, Bank Debit, Wire, or Debit Card
4. Increased limits on funding and transfers
5. Increased security identity and trust level
To get to the Advanced profile application, log into your company account, and click "Apply Here" from the Home page as shown below.
If you are a managing company connected to downstream partners and customers, you can view and complete their advanced profile on their behalf in the "Connected" section.
Managing companies can see the "Advanced Services" status (approved or not) for their connected customers and view their advanced profile and help customers fill it out if required. The information required depends on your country and business profile.
Decide whether you are making payments within the USA only or USA and International
Chose both if you are only making international payments.
USA applications require less information, and approvals typically take 1 to 2 business days. International applications could be approved within a day or a few weeks, depending on your country, business model, and the associated risk. Once approved, you or your customer will receive an email alerting them of approval, and their account status in settings will be updated to "Approved."