There are 2 account types. Personal or Company.
This account is for individuals such as your employees to receive personal payments to their personal wallets and to transfer them out to their bank, check, Gift Card or Digital VISA Card. More Info on a personal account
This account is for companies wanting to receive payments for themselves or their employees, or companies wanting to make payments. If you create a company account it will require approval and the person that first registers will be the master admin for that company account. The master admin can log in and review transactions and reports plus run payment programs and more. Please ensure your master admin is an authorized signatory for your XTRM financial account.
For both types of accounts, emails must be unique. It is possible to have both account types, ie personal and company. This is usually required if you personally receive payments (personal account) and also you are a designated admin for your company (company account). You can use the same email for both accounts, and even the same password. If using the same email and password for both accounts you will be promoted as to which account you are trying to login to.