XTRM is a global multi-tenant payment system. This means we have one organization profile for a company worldwide with separate regional sub-account profiles for regional managers or regional legal entitites. This applies whether you are sending or receiving funds.

 

This provides global compliance and reporting whilst maintaining secure separation of regional services and legal entities.


There is only ONE master admin globally. This person is typically a signatory authority for the account. Be aware that the first person to register will be automatically assigned that 'master admin' role. It can always be changed later if required but is typically better to get it correct the first time. 


When considering who is to be the master admin for your company account, since XTRM is a financial services account regulated in the same way as a bank, we recommend you choose someone that has financial signatory approval for your company. This is often someone in the exec team or finance group. This person is not solely responsible for managing the account, but can delegate responsibility to regional sub-account managers (manager admins and standard admins).


Master Admin Consideration:


One designated person, typically with signatory authority is designated the 'Master Admin' and should register the org Acct. with the company headquarter details i.e register ACME Inc HQ. and associated address (Not ACME Region 1 or ACME Region 2). If you are a company regional office, you will need to register you Org Acct first. This can be done at www.xtrm.com - choose company registration. If an org account already exists you will be notifed and asked to contact the existing admins to add you as an admin for your region. 


Separation of access to wallets and funds is handled by account roles and security. Regional offices can have specific access to regional wallets and functions. It is identical to separate accounts from a compliance and security perspective but provides for global account management and reporting. It also simplifies onboarding times and ensures more accurate and faster payments whilst ensuring only the right people have access to the right funds and services.



Please register your global headquarter company first. ie register ACME Inc HQ. (Not ACME Region 1 or ACME Region 2) since you should register your global company. If you are a region, or a local legal entity, you can register your company HQ with your email but you may want to change the master admin at a later date.


Separation of access to regional wallets and funds is handled by account roles and security. Regional offices can have specific access to regional wallets and functions. It is identical to separate accounts from a compliance and security perspective but provides for global account management and reporting. It also simplifies onboarding times and ensures more accurate and faster payments whilst ensuring only the right people have access to the right funds and services.


There is no limits to the number of admins that can have secure access to the organization account. 


Some key terms:



Term
Description
Company AccountThis is your global account worldwide. It has a unique Organization ID - SPNXXXXXXXX.
Master AdminThis is the key global administrator. There is one master admin per global account.
Manager AdminThese are your regional manager administrators. There can be any number of manager admins.
Standard AdminThese are your regional or program specific administrators. There can be any number of standard admins.
Wallets

Within an account you can have as many currency wallets as you like.