USER001 — Which Account Type Do I Need?

Modified on Mon, 17 Aug at 10:59 AM

Learn about the two account types available on the Xtrm payment platform—Personal Accounts and Company Accounts—to choose the right option for your needs.


Overview

Xtrm offers two primary account types designed to serve different financial workflows and regulatory compliance standards. Choosing the correct account type ensures smooth payment processing, accurate tax reporting, and access to the appropriate platform features.


Xtrm Account Types


Xtrm offers four distinct account types to accommodate various user needs. Select the one that best aligns with your role or business requirements.



Type
Audience
Description
 

Individuals

This account enables individuals to send or receive personal payments directly to their digital wallets. Once funds are received, they can be transferred to a bank account, redeemed for Digital Gift Cards, or loaded onto Digital or Plastic VISA cards. For more information on personal accounts, click More Info 


Companies


Designed for companies that need to make or receive payments, integrate with the Xtrm API, or receive payments from other companies. A company account requires approval, with the creator assigned as the master admin, who can review transactions, generate reports, and manage payment programs. Each email address must be unique for personal and company accounts, though both can be associated with the same login. More Info


Each email address must be unique for personal and company accounts. However, you can have both types under the same email, which is useful if you need to manage personal payments and act as the admin for a company. You can use the same email and password for both accounts. At login, you’ll be prompted to select which account you want to access.


Companies

This account is designed for Agencies, ISVs, and Partner companies that manage downstream customers. If your business handles payments on behalf of multiple customers and needs to manage those payments directly through our platform, widgets, or API, this account is ideal for you. It offers additional features that allow you to "connect" with your customers and manage their wallets, payments, currency exchange, employees, and more.

Developers
This account is designed for developers who want to leverage the Xtrm API to integrate payments into their own platforms or their customers' platforms and mobile applications. It provides access to our sandbox environment, allowing you to create a testing company account. Once activated, you'll receive test funds to simulate transactions. This account also includes additional features to "connect" with your customers and manage their wallets, payments, currency exchange, employees, and more, all while utilizing the API.


Choosing the Right Account Type


1. Select a Personal Account If...:
  • You are receiving incentive payouts, SPIF rewards, or race contingency earnings as an individual.

  • You need to transfer funds to your personal bank account, prepaid Visa card, or digital gift card.

  • You do not need to issue mass payments or manage business sub-entities.

2. Select a Company Account If...:
  • You represent an organization that needs to send payments to employees, partners, or vendors.

  • You need to integrate payment automation via API (XAPI™) or mass payment file uploads.

  • You require multi-user access, corporate wallet funding, or advanced manager services.


Note — If you accidentally register for the wrong account type, or if your individual account needs to be upgraded to a company account, please contact support@xtrm.com for assistance.


Account Types Comparison


Feature / CapabilityPersonal AccountCompany Account
Target UserIndividuals, freelancers, contractors, sales reps, and competition participantsBusinesses, corporations, event promoters, merchants, and program remitters
Primary FunctionReceive payments, hold multi-currency digital funds, and cash out to local accountsFund wallets, process mass payments, manage payouts, and integrate APIs
Registration BasisIndividual identity (Legal Name, DOB, SSN/ITIN where applicable)Legal Business Entity (Company Name, EIN/Tax ID, Corporate Address)
Payout CapabilitiesTransfer funds to personal bank accounts, debit cards, prepaid cards, or e-gift cardsPay individuals, partner companies, or customer wallets in bulk via mass files or API
User RolesSingle-user accountMulti-user support with roles (Master Admin, Manager, View-Only)

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