XTRM is a global multi-tenant payment system. This means we have one organization account for a company worldwide with separate regional sub-account profiles for regional managers or regional legal entities (subsidiaries). It applies whether you are sending or receiving funds.
This setup provides:
- Global compliance and reporting while maintaining secure separation of regional services and legal entities (subsidiaries).
To get started:
- Register your global headquarters company first (e.g., register ACME Inc HQ, not ACME Region 1 or ACME Region 2). If you are registering as a region or local legal entity (subsidiary), you may initially register your company HQ with your email, but you may want to update the master admin later.
- Register at xtrm.com
- Automatically on receipt of the first payment
- Via Single Sign-On (SSO)
Separation of Access and Security
Access to regional wallets and funds is managed by roles and security settings:
- Regional offices can access specific wallets and functions relevant to them.
- Security and compliance requirements are met on a regional basis but allow for global account management and reporting.
- Simplified onboarding and more accurate, faster payments ensure that only the appropriate users access specific funds and services.
User Access
- There is no limit to the number of users who can securely access the organization’s account.
Some key terms:
Term | Description |
| Company Account | This is your global account worldwide. It has a unique Organization ID - SPNXXXXXXXX. |
| Master Admin | This is the key global administrator. There is one master admin per global account. |
| Controller Users | These are your multi-regional or entity administrators. There can be any number of controller users. |
| Manager Users | These are your regional manager users. There can be any number of manager users. |
| Standard Users | These are your regional or program-specific users. There can be any number of standard users. |
| Wallets | Within an account, you can have as many currency wallets as you like. |
Compliance
- During onboarding, XTRM will verify that your company is legitimate.
Email and Domain Requirements
- The master admin must use an individual email address tied to your company’s domain. Free email domains like
@gmail.comor@yahoo.comare not accepted.
Identity Profile Completion
Completing your Identity profile during onboarding is essential to increase your identity level and payment limits.
- If you’re only receiving funds, ensure the "Identity" section profile is completed, which involves uploading the necessary identity documents. Understanding identity levels and limits for companies
Identity Levels and Limits
- Remitters sending payments must also complete the "Advanced Services" application. Quick start - Completing your company profile
Managing Partners Accounts
- You can "Connect" with partners, customers, and suppliers to view additional transaction information.
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