Identity Documents (Minimum three required to complete identity profile):
In order to complete your identity profile to enable increased limits for funding, sending, and transferring, plus access to advanced services (such as global payments), we need to fully identify you and your company. This is standard banking compliance regulations for the purposes of anti-fraud and anti-money laundering (AML). Please be assured all documents uploaded are secure and encrypted and used for the sole purpose of anti-fraud and AML.
Note: It is not required to upload these documents or to get your identity profile 100% complete in order to receive funds. However, if not complete, limits on amounts and frequency of transactions for transferring funds out of your account will apply.
Three documents are required to complete the profile, all of which can be uploaded online.
- Company Tax Document to identify the company
- Driver's License or Passport to identify the account administrator
- Utility Bill to identify the physical address of the business
| Document Type | Examples | Reason |
| Company Tax Document | Any tax document issued by the government that identifies your company's Tax ID and company name. | To confirm the legitimacy of your company and ensure there are no unresolved security, compliance, or financial irregularities, and that it is situated in a country not subject to sanctions. |
| Driving License or Passport | Photo of current driving license or passport. | To authenticate identity and ensure there are no unresolved security, compliance, or financial regulatory issues, while also confirming that the individual or entity is not located in a country subject to sanctions |
| Utility Bill | Electricity, water, internet or other essential services. | The utility bill can serve as evidence that the company is actively operating from the declared address, supporting the overall credibility of the application |
Review Process
These documents will be reviewed by our compliance officers. Your account will be approved for advanced services and increased limits. This can take anywhere from 1 to 3 business days. Note, from time to time we may ask for additional documentation to clarify.
Public Companies
In certain circumstances, for public companies, we may not need all of these documents. Please contact support for more information.
We take privacy very seriously. Please read this for more information. Privacy.