The device list in your XTRM account tracks all the computers and mobile devices currently logged into your account. If you notice a device you don't recognize, you can remove it from the list to ensure that if it tries to log in again, it will have to go through the standard 2-step authentication method. Additionally, we recommend changing your password for enhanced security.


  1. Access the Security Page:

    • Click the ellipsis (three dots) located in the top far right corner of the screen.
    • Select "Security" from the dropdown menu.
  2. Review Your Device List:

    • On the Security page, find the section that lists all devices currently logged into your account.
    • Carefully review the list of devices.
  3. Remove Unrecognized Devices:

    • If you see any devices you don't recognize, click on the device entry.
    • Select the option to remove or delete the device from your account.
  4. Change Your Password:

    • For additional security, change your account password.
    • Follow the prompts to create a new, strong password.


By following these steps, you can ensure that your account remains secure and that any unrecognized devices are removed promptly.