Prepaid Virtual VISA is a global payment method that avoids the need for any plastic card distribution by sending the recipient an email with a link to a virtual image of a card complete with a 16 digit number, expiry date, and 3 digit code. The Prepaid Virtual VISA can be used anywhere in the world.

1) log in to XTRM and click on the 'Transfer' link in the left menu




2) Select Prepaid Virtual Visa from the drop list.

You can send it to yourself or a colleague, friend, or family member—anyone with an email address. Enter the transfer amount. Cards can be transferred to you in 8 currencies. If you do not see your currency listed, you can choose any other currency, and it will typically still work for online purchases. Standard bank exchange rates will apply.

3) Look out for an email with further instructions

Your Prepaid Visa Reward Promo code will arrive by email. You will have 4 months to redeem your Promocode for a Visa Virtual Account. Once accessed, you'll have 7 months to use your account wherever Visa Debit is accepted online or over the phone. Or, choose a Physical Visa Prepaid Card to be mailed to you (USD 3.00 shipping and handling fee will apply). Please note that some merchants may choose not to accept out-of-country currency at their discretion. If this occurs, pay for your purchase by another payment method and use your Visa Virtual Account at a different merchant. Also, note that a 2% Non-U.S. A currency Transaction fee will be applied if the merchant settles in a currency other than USD. The card is issued by The Bancorp Bank, Member FDIC, under a license from Visa U.S.A. Inc.


$USD Prepaid Visa or Mastercard$AUD Prepaid MasterCard$CAD Prepaid Visa
INR Prepaid Visa
¥ CNY Prepaid UnionPay
€EUR Prepaid MasterCard£GBP Prepaid MasterCard
500- 10,000
¥ 10 - ¥ 5000


Redemption Flow

 Step 1: Delivery 

You will receive a Redemption Link and Digital Token in an email to access their reward. The Redemption Link provides direct access to the reward. At the same time, the Digital Token can be used for backup in rare situations such as loss of access to the original redemption link or when users are logged out due to inactivity before they complete the redemption process. 

Step 2: Card Selection 

Recipients can choose to receive a Virtual product that will be available instantly or a Physical product delivered by mail. Typically, there is a fee to receive a physical product and be clearly identified to inform the recipient before choosing and completing the process. 

Step 3: Card Profile 

Some basic information, including your name, address, and email, will be needed to complete the redemption process. Recipients will be presented with this screen upon clicking the redemption option - virtual or physical. 

Step 4: Order Summary 

Upon completion, recipients who selected a Virtual product will be presented the card for immediate use. The card will not be available for physical product recipients until it arrives by mail. 

Step 5: Optional card storage

If the user wants to secure the card for later use, they can deposit it in a digital wallet provided by prepaid solutions.  

Prohibited countries for USD:  

Bahamas, Barbados, Belarus, Benin, Brazil*, Burkina Faso, Burundi, Cambodia, Cayman Islands, Central African Republic, Chad, China*, Colombia, Comoros, Congo (Brazzaville), Congo Dem. Rep., Cuba, Dominican Republic, Equatorial-Guinea Eritrea, Guinea, Guinea-Bissau, Haiti, India*, Iran, Iraq, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Myanmar (Burma), Nicaragua, North Korea, Panama, Russia*, Somalia, South Sudan, Sudan, Syria, Uganda, Ukraine, Venezuela, Yemen, Zimbabwe, 

*Physical prohibited, virtual allowed


Prohibited countries for CAD:

Afghanistan, Angola, Azerbaijan, Bahamas, Bangladesh, Belarus, Bolivia, Bosnia and Herzegovina, Botswana, Brazil*, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China*, Comoros, Congo (Brazzaville,) Congo Dem. Rep., Djibouti, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guatemala, Guinea Bissau, Haiti, Honduras, India*, Iran, Iraq, Kazakhstan, Kenya, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mexico, Mozambique, Myanmar (Burma), Nepal, Nicaragua, Nige, Nigeria, North Korea, Pakistan, Panama, Papua New Guinea, Paraguay, Russia, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Venezuela, Yemen, Zimbabwe 

*Physical prohibited, virtual allowed 

EUR/GBP prepaid cards can only be issued into EEA and United Kingdom

EEA countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom 

AUD prepaid cards can only be issued in Australia

JPY   prepaid cards can only be issued in Japan

INR  prepaid cards can only be issued in India

CNY prepaid cards can only be issued in China