COMPANY027 — How to Upload and Set Your Company Logo

Modified on Fri, 14 Aug at 9:36 AM

Overview

By default, your account displays the standard Xtrm logo. Customizing your profile with your company logo ensures consistent corporate branding across both your Xtrm admin portal and outgoing automated notifications.

Once set, your custom logo is displayed in the upper-right corner of the Xtrm platform and placed at the top-left of all system-generated email alerts sent to beneficiaries (e.g., payment notifications, remittance advice, and transaction receipts).

Key Rules & Admin Permissions

Master Admin Logo (Email Notifications): The company logo uploaded by the Master Admin is used globally across all automated email alerts sent on behalf of your organization.
Regional Admin Logo (Portal Display): Regional Admins can upload individual logos for display within regional portal views. However, email alert branding remains governed by the Master Admin upload.

Image Specifications & Supported Formats

Before uploading, ensure your image file meets the following platform guidelines:

Supported Formats: .JPG, .PNG, .JPEG, .BMP, .GIF
Optimal Alignment: Crisp, high-contrast images on transparent or neutral backgrounds perform best in email headers.
Cropping: An integrated cropping tool will prompt you to resize and fit your image upon uploading.

Step-by-Step Instructions

Step 1: Log In to Your Xtrm Account

Go to www.xtrm.com and log in using your admin credentials.

Step 2: Access Profile & Branding Settings

Click your profile icon or navigate to Organization and Navigate to the Logo section.

Step 3: Upload Company Logo

Click Choose File
Select your logo image file from your computer.

Step 4: Crop, Resize, and Save

Use the built-in image cropping tool to adjust the image framing and focus.
Click Crop to apply the changes.
Verify that your new logo appears in the top-right platform header.