If you want to send a mass payment file for processing, please follow these steps. (This includes promoters submitting results)


1. Login to your XTRM company account at www.xtrm.com


Note: If you previously submitted data at www.xtrmconnect.com and were selecting your company name from the drop list, then you already have an XTRM company account. Your login is your email and if you dont know your password click on the 'Forgot password' when logging in at www.xtrm.com to reset. Once logged in continue with the steps below. 


2. Select 'Send' and choose 'Mass Payments'



3. You will need our mass payments submission template. Click the link 'submission template' to goto the template (also HERE) . This template can be downloaded from google docs as an excel spreadsheet. Fill out the spreadsheet with payment information. We only need 4 columns completed in order to pay people to their digital wallet. All other fields are optional but will help for reporting. 


(Note that promoters submitting results for sporting events do not need to use this template - please send results as normal in editable format - ie not PDF)


Individuals:


  • Full Name
  • Email
  • Payment Method
  • Amount
  • Currency


Companies

  • Fulll Contact Name
  • Contact Email
  • Payment Method
  • Company Name
  • Amount
  • Currency

One you have filled out the spreadsheet please upload for processing....





4. To upload your payments spreadsheet click button 'Upload mass payments file'



5. Choose the file (one or more) to upload. Select the program if the mass payment is part of a payment program. If there are any special instructions please enter them in the 'Additional Information' Field


Note for aggregators or agencies: If you are submitting a file on behalf of a customer, please select the customer from the 'Remitting Company' drop list. If you do not see this drop list, please email support@xtrm.com for access. If you do not see your customer in the drop list, please search on them and send a 'connect' request.  Once connected they will appear in this droplist.



6. Click submit. If there are sufficient funds in your account, we will process the payment file within 24 hours. If not, we will invoice you or you can click the 'Fund' link on the left to select an alternative wallet funding method.