General Help Center

Here are the simple 4 steps to get you going: 1. Create a Company Account HERE (if you haven't already) Go to xtrm.com to register with a compa...

How to: 1. Log in to your XTRM company account at www.xtrm.com  2. Select "Send" and choose "Mass Payments" 3. You will...

Companies with balances in their digital wallets can transfer these funds to any bank worldwide. You can link up to 50 banks and then use the "Transfer...

Beneficiary, Connected, and Manager Accounts Overview There are 3 levels of access to company and individual accounts. Please view the table to see what...

Company accounts can have multiple wallets in any currency, including multiple in the same currency. Many organizations will have multiple wallets for diffe...

To ensure your payments get processed quickly, it is important to keep your wallet balances positive. If they drop to zero, then processing will be...

There are 3 main payment types: Personal These are payments made directly to individuals using one of these payment methods. AnyPay Wallet (Rec...

Payments can be grouped as a program. For example, you may be running a rewards program or making specific payments to one project and want to ensure all th...

If you are processing claims in XTRM, please go to the claims link on the left menu. You can set the status of the claim, for example, approve it, reject it...

Individuals are automatically added to your personal Beneficiary list when you pay them for the first time or if they register via your branded signup. If t...