Help with using XTRM

Problems logging into XTRM
If you are having problems logging in here are a few tips. Remember, XTRM does not have access to or the ability to view or change emails and passwords ...
Tue, 16 May, 2017 at 8:56 PM
Changing you login information - email or password
If you need to change your login information, such as email or password, please Login to XTRM  and click on 'Settings' in left menu. See screen s...
Tue, 16 May, 2017 at 9:00 PM
Adding personal information (SSN, Tax ID, DOB, Photo etc) to your profile.
XTRM is a highly secure platform and we keep all of your information private. In certain situations we need your information for the purposes of Tax repor...
Thu, 15 Dec, 2016 at 4:53 PM
How to check your account balance and payments
4) Click on 'More Details' to get the highest level of detail.
Sat, 18 Mar, 2017 at 5:56 PM
Delayed or missing payment
If you have a missing or delayed payment, please read and consider the following:   1) Make sure you have signed up and followed all th...
Thu, 9 Feb, 2017 at 10:55 AM
Transfer to Paypal Payment Failed
Here are a few possible explanations (#1 is the most likely): 1. Email address set for PayPal in your XTRM profile does not match the email you currentl...
Tue, 16 May, 2017 at 4:25 PM
Lost or undelivered VISA or MasterCard Rewards Card.
If you have either lost or you never received your Rewards VISA or MasterCard Card, please follow these instructions: 1. Call RewardCard support cen...
Wed, 12 Apr, 2017 at 10:40 AM
How to close my account.
You can close your account at any time. Login to your account. Click on "Settings in left menu" Click on "View Account Opt...
Wed, 8 Mar, 2017 at 3:15 PM
VIN Won't Validate
VIN or Serial won't validate??   XTRM is required by certain manufacturers to not pay riders when the VIN  information provided cannot be valida...
Sun, 20 Nov, 2016 at 4:55 PM
Prepaid Virtual Visa or MasterCard FAQ
What is a Virtual Prepaid Visa Card? A Virtual Prepaid Visa Card is a 16 digit card account that will be displayed immediately. You can start shoppi...
Sat, 3 Dec, 2016 at 3:27 PM