If you plan to submit payments via a spreadsheet, please follow the instructions below.


Your responsibility:


Step 1) Enter all the payment details on our spreadsheet template. Find the template HERE - download it as a spreadsheet.


Step 2) log in to your company account and use the 'Send' - 'Mass Payments' option to submit your payments spreadsheet. 


  • if the beneficiaries don't already exist (we reference by email) then they will be created on the fly and notified of the payment.
  • alternatively, you can have users pre-register at  https://yourcompany.xtrm.com



Our responsibility


We receive your payment submission file and we confirm the total and send the invoice from billing@xtrm.com



Your responsibility:


Step 3) Pay invoice preferably via ACH or ACH Debit. Note that you can pre-fund your account which reduces the time to make payments since we don't have to wait for the monies.


Our responsibility


Once funds are received we fund your account and process the payment submission file which credits the recipients' XTRM digital wallet. From there users can transfer funds to their bank account, digital gift cards, prepaid Visa etc., they have the choice.


Duration:


The overall delay between file submission and processing depends on how quickly the invoice is paid. But once the funds are received it's usually no more than 48 hours for processing to complete.