1. To transfer to your bank account, first you must link your bank account:
a) Go to 'Settings'
b) Select 'Link Bank' and click button 'Link Bank Account'
c) Search for your bank wherever it is in the world and add you bank details. Be careful to spell your bank
name correctly. For international banks, searching using your IBAN (International Bank Account Number)
is the most efficient way. Once linked you can now transfer. Be aware that if your bank details are set incorrectly
when you link your bank, ie wrong IBAN, account number, routing number, address, the transaction will be
returned and your wallet will be credited.
Bank Search tip: Use short words to search - ie choose 'Wells' for Wells Fargo. Also if you banks name is letters (Like HSBC)
and the search doesn't return results, try spelling out the full name of the bank.
Now you have linked your bank account, goto 'Home' and select 'Transfer' button. Follow the on screen
instructions to transfer to your linked bank account. Bank ACH transfers takes 2-5 business days. 'Wire'
transfers take 1-3 business day depending on where you live. Remember banks don't operate at weekends
for ACH or Wire bank transfers.
Once the transfer is successfully initiated you will see a transfer transaction record. Click on 'details' button to
view the transfer details and the 'Payment complete' field will be set to 'True' meaning the transfer has started. If
successful the status will remain 'True'. Be aware that if your bank details were set incorrectly when you linked
your bank, the transaction will be returned and your wallet will be credited. The status will be switched back
to 'False'. This can take 5-10 days so please be careful linking your bank.
