If you are having problems logging in here are a few tips. Remember, XTRM does not have access to or the ability to view or change emails and passwords since they are secure and encrypted. We know it is sometimes tough to remember all your passwords but you have most likely simply forgotten. 


Special note to users logging into XTRM using single sign-on from another system, if you want to login directly at www.xtrm.com you will need to reset your password as it has never been setup for direct logins.


Tips if having login issues:


1) You email is used to login. Make sure you are using the correct email you signed up with. 


2) Your password is at least 8 characters and will contain a number, a capital letter, or a special character.


3) If you have forgotten your password simply click HERE to reset or follow the instructions below. If the email doesn't show up then it is most likely in your spam folder or is taking its time to get your email account.


a) Goto www.xtrm.com and click 'Log In' button



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b) Enter your email and click button to reset your password



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4) If you have lost access to the email account used to create your XTRM account and have also forgotten your password you will have to email us at support@xtrm.com detailing your old email, your new email and your full name so we can reset your XTRM account to your new email. You can then reset your password.